Portrait of Max Mitchell

I’ve spent 14 years inside organizations that needed practical results more than perfect architecture: metrics leadership could trust, models that moved revenue, and clear calls on what was worth building next.

I’ve been the first data scientist at a fast-growing infrastructure company, run the data science and analytics function at a venture-backed real estate company, built credit models for consumer lending marketplaces, and today lead data science at a YC-backed AI agent platform. Along the way I’ve used AI and machine learning not as buzzwords but as working tools, most recently to evaluate AI voice agents and to ship internal tools in a fraction of the time.

Through my firm, Assumed Normal LLC, I bring that same experience to small and medium-sized businesses. Most already have the data they need. They need someone senior to make it reliable, turn it into decisions, and show them where AI genuinely helps.

Based in
Austin, TX · working with clients remotely and locally
Education
M.S. Statistical Practice, B.S. Mathematics/Statistics, Carnegie Mellon
Toolkit
Python, SQL, dbt, PySpark/Databricks, BigQuery, R, Go, scikit-learn, XGBoost, Claude Code
Domains
Lending & credit risk, real estate, sports, infrastructure, AI agents
Experience

Career

Fourteen years across startups, public companies, and government. Full resume available on request.

2026 – Present

Veritus Agent

Head of Data Science

  • Lead data science for a next-best-action system combining machine learning with experimentation across the consumer lending lifecycle.
  • Analyze AI voice agents to find performance gaps and improve conversation quality, compliance, and recovery rates.
  • Use Claude Code and related AI tools extensively to build internal tools that make the whole team faster.
2025 – 2026

Upstart

Staff Data Analyst

  • Credit risk modeling and analytics: probability of default, loss given default, recovery, and segment-level risk measurement.
  • Built and monitored production credit models in Python, PySpark/Databricks, and SQL/dbt.
2020 – 2025

Divvy Homes

Principal Data Scientist · Head of Data Science & Analytics

  • Led the function: technical direction, project planning, technical reviews, and regular cadences with non-technical stakeholders.
  • Built a rent estimator end to end that became the core pricing signal across operations, and a home value model with an operator feedback loop.
  • Shipped a classifier that decides when an AI-based property management platform needs a human response.
  • Maintained hundreds of data models for marketing, operations, and competitor tracking.
2023 – 2025

Supergood

Data Science Advisor

  • General data science advisory, including anomaly detection.
2018 – 2020

Marcus by Goldman Sachs

Associate Data Scientist

  • Owned the direct-mail acquisition framework: response models, conditional risk models, and return optimization for every campaign drop.
  • Defended targeting and models to the firm’s risk managers; set measurement and diagnostic standards.
  • Managed acquisitions through Credit Karma’s Lightbox product in a six-month partnership.
2016 – 2018

MLB Advanced Media

Senior Data Scientist

  • Consulted to MLB teams on ticket buyer profiles, customer revenue health, and re-purchase prediction.
  • Forecast revenue for candidate schedules; built umpire call-accuracy models adopted by the Statcast group.
2015 – 2016

Cloudflare

Data Scientist · first data science hire

  • Stood up the function from scratch; built Go services and Dataflow/Spark pipelines feeding Kafka, Pub/Sub, Elasticsearch, and BigQuery.
  • Delivered executive analyses and automated revenue tracking across billing and accounting systems.
2013 – 2015

TransUnion

Senior Statistical Analyst

  • Consumer risk models and cross-portfolio attribute leveling across regions.
2012 – 2013

U.S. Census Bureau

Mathematical Statistician

  • Variance estimation, sample validation, and data editing for the Survey of Business Owners.
Approach

How I work

A monthly advisory retainer for prioritization, review, and senior judgment, with hands-on projects scoped separately. That keeps incentives tied to outcomes, not billable hours.

I’m direct about what will and won’t work, I write things down, and I leave behind systems your team can run without me.

Outside of work I live in Austin with my wife and two dogs, and I still scrape and analyze odd datasets for fun.

Want to talk it through?

I’m happy to look at what you have and tell you where I’d start.

Get in touch